iPhone Exchange - Wheelock Service Center

My wife had problems with her iPhone 6 Plus since she had it almost a year ago.  She went to the repair center in Plaza Singapura and they cannot find the fault and keep asking her to monitor.  Finally, when B3 dropped his phone in the water, she decided to go to Wheelock Place to seek repair and advice.   This time they take the phone to do diagnostic.  3 days later, they send a message to her that they will replace her phone.


So far, she has far better experience in the Wheelock Center.  They either solve her problem or change to a new phone.  This is the 2nd time they change a new phone for her.  Previously, it was iPhone 4.


The service center is also well run and very fast in clearing the queue.  So if you have an Apple device that need troubleshooting, go the Wheelock Place.