Japanese Stewardess

On the way to Tokyo, we were served by a local stewardess and a Japanese Stewardess. Both stewardesses are attractive, both are polite and serve well. The Japanese stewardess speaks excellent English. I asked where she lived before and she told me in US. I complimented her excellent command of English. I felt she serves me with a little more attention and care and make eye contact before asking me if I needed anything. There is indeed an edge in terms of delivery of the service. She spend a couple more seconds and smile at my comments on the "rules". Rules that cabin crews have to enforce with the passengers e.g. my newspapers cannot be on the floor, my seat have to be upright before landing. I requested for two panadols after my nap. Napping cause headaches for me sometimes. I asked for coke to come with it. She brought a glass of ice cold coke and another glass of water. She advise me to drink more water to get rid of the headache(Sze Li, are you there?)

On disembarkation, she asked if my headache is ok. This is service. My Professor in NUS observes that cost is free. And the Customers feel good. Guess what, I agree.