Rolex Service Center is between Lucky Plaza and Paragon. We walked past the place numerous times. This morning is my first time entering the service center. My wife bought a new watch and the strap broke. So she brought it there to get it fixed.
There is a form to fill and then have to wait for your name to be called. The lady that attended to us is quite nice. She has this horrified expression that shows empathy. She also did not need to see the receipt or warranty card. This is pretty cool as they treat customers well. I am quite happy with my wife's experience.
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